FAQs

This site features the merchandise collection that has been approved for Adecco employees and business partners to order. The merchandise is custom produced for each request submitted. This is not an online ordering site for in-stock merchandise.


Please find below a list with helpful information...

    • FOR GENERAL INQUIRIES AND/OR COMMENTS:
      • Please contact Marke Creative Merchandise using the following options...

    • PLACING ONLINE REQUESTS:
      •      requesting quotes online is secure, and easy. Follow these simple steps:
        • Browse departments and products that interest you.
        • Add items into Your Cart.
        • Log-in or Register a User Account.
        • Enter your Billing and Shipping details.
        • Submit request for pricing

    • BROWSING PRODUCTS:
      • There are several ways to search and browse for products...
        • Navigation Bar (site category and product hierarchy)
        • Search Bar (type keywords into bar to return relevant results)
        • Site Footer >> Site Maps (product and category summary results)
        • Sort - this functionality enables you to sort products according to your buying criteria.

    • REGISTERING, SIGNING-IN, & FORGOT PASSWORD
      • You are not required to sign in or register in order to browse products. However, you will have to sign in (returning customers) or register (new customers) when you are ready to submit a request for pricing.
      • If you are a returning customer and have already registered, you can sign in at any time by pressing "Login/Register", located at the footer of every page. If you have already added items to your cart before signing in, you will be prompted to enter your name and password during the confirmation process.
      • If you are a new customer and would like register, you can do so at any time by pressing "Login/Register", located at the footer of every page and then selecting "New Users>> Continue".
      • Your account information can be changed and/or updated at any time—once registered—by clicking on the "My Account" link located at the top right as well as in the footer of every page.
      • You will only need to register for this site once. If you forget your password, it can be easily retrieved by clicking on the "Forgot your password?" button on the Login/Register page.

o CHECK-OUT PROCESS & SUBMITTING A REQUEST FOR PRICING:

      • When you are shopping and ready to check-out:
        • Click on “Your Cart.”
        • Review and confirm cart contents are accurate. Click “Continue.”
        • Verify your Billing & Shipping Information. If these need to be updated, make the necessary changes at this point.
        • Estimated pricing includes freight to one UK location. To ship elsewhere these costs will be included in your final price. 
        • Review and verify the request information is all accurate. Then click on “Submit Request for Quote.”
        • Once you have placed your request, an order confirmation page will be displayed.
        • An auto generated Confirmation email will also be sent to you.

    • SHIPPING:

      • Each item is made-to-order with varying production and delivery lead-times which are displayed within the description of each item. Plan ahead to allow time for delivery to your upcoming events.
      • Rush productions and deliveries may be available; however, will incur additional rush charges to be assessed upon your request for a rush production/delivery.
      • Non-EU shipments will be made on a DDU (Incoterm: Delivery Duty Unpaid) basis.


o CUSTOM/SPECIAL ORDERS (PRODUCTS NOT FEATURED ON THE SITE):


    We will help you source merchandise appropriate for your budget and specific needs.